ORDER CHANGES
Orders may be changed within 24 hours by writing to Store@MaxtrixKidsRooms.com. Upon receipt, we will send you a confirmation email in return, acknowledging your change request.


ORDER CANCELLATIONS
Orders can be canceled within 24 hours by writing to Store@MaxtrixKidsRooms.com. Upon receipt, we will send you a confirmation email in return, acknowledging your request and authorizing order cancellation. If items have already shipped, Maxtrix Kids Rooms will make best efforts to cancel the shipment, but cancelling shipments is not always possible. Costs associated with returning canceled orders and shipments will be the responsibility of the customer.

RETURNS
Authorized returns of *most* new, unused and undamaged, never assembled items are accepted within 30 days. To initiate a return, please contact us at Store@MaxtrixKidsRooms.com . Items must be returned to the Maxtrix Kids Rooms store at customers expense. Upon receipt of returned items in good, undamaged, re-sellable condition; a refund less a 20% restocking fee will be issued within 30 days

Mattresses are final sale. 

Fabrics are final sale.

All SALE items, floor models, or closeout items are Final. Sale items may not be returned, exchanged or refunded.